Privacy Policy
Effective Date: June 30, 2026
At CanniCare Wellness ("Company," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, subscribe to our communications, or otherwise interact with us.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Account information
- Order history
- Customer support inquiries
- Product reviews or testimonials
- Information submitted through forms or surveys
We also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on our website
- Referral source
- Cookie identifiers
- General geographic location
- Website interaction data
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Create and manage your customer account
- Communicate order confirmations and shipping updates
- Improve our products and services
- Personalize your shopping experience
- Analyze website performance
- Detect fraud and unauthorized transactions
- Comply with legal obligations
- Send newsletters and promotional communications (where permitted by law)
Shopify
Our online store is powered by Shopify, which provides the e-commerce platform that enables us to sell our products and services.
When you place an order, Shopify collects and securely stores information necessary to process your purchase, including billing details, shipping information, and payment information. Payment information is encrypted and handled securely by Shopify and its authorized payment providers.
For additional information about how Shopify handles personal information, please refer to Shopify's Privacy Policy.
Cookies and Similar Technologies
Our website uses cookies, pixels, web beacons, and similar technologies to improve functionality and user experience.
These technologies help us:
- Remember your preferences
- Keep your shopping cart active
- Analyze website traffic
- Improve website performance
- Personalize content
- Deliver relevant advertising
You may disable cookies through your browser settings. However, certain features of our website may not function properly if cookies are disabled.
Google Analytics 4
We use Google Analytics 4 to understand how visitors interact with our website.
Google Analytics may collect information such as:
- Pages viewed
- Session duration
- Device information
- Browser information
- General geographic location
- Website interactions
This information helps us improve our website and customer experience.
Google Analytics may use cookies and similar technologies to collect this information.
Meta Pixel
We use Meta Pixel to measure the effectiveness of our advertising campaigns and better understand visitor behavior.
Meta Pixel may collect information regarding:
- Pages visited
- Products viewed
- Purchases completed
- Website interactions
- Advertising performance
This information helps us provide more relevant advertising on Facebook and Instagram.
Email Marketing
If you subscribe to our newsletter or marketing communications, we may send you:
- Product announcements
- Promotions
- Educational wellness content
- Company news
- Special offers
You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us.
Sharing Your Information
We do not sell your personal information for monetary value.
We may share your information with trusted third-party service providers who help operate our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Customer support providers
- Email marketing providers
- Website hosting providers
- Google Analytics
- Meta Platforms
- Fraud prevention providers
These service providers receive only the information necessary to perform services on our behalf and are required to protect your information.
We may also disclose information when required by law or to protect our legal rights
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information.
Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to:
- Complete transactions
- Provide customer support
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, we securely delete or anonymize it where appropriate.
Your U.S. Privacy Rights
Depending on your state of residence, including California and other applicable U.S. states, you may have the right to:
- Know what personal information we collect
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Opt out of certain targeted advertising activities
- Limit certain uses of your personal information
- Withdraw consent to marketing communications
To exercise your rights, please contact us using the information below.
Do Not Sell or Share My Personal Information
CanniCare Wellness does not sell personal information for monetary compensation.
Certain advertising technologies, including Meta Pixel, may constitute "sharing" under some U.S. privacy laws. If applicable, you may request to opt out of such sharing by contacting us.
Children's Privacy
Our website is intended for adults aged 18 years or older.
We do not knowingly collect personal information from children under the age of 18. If we become aware that personal information has been collected from a child, we will promptly delete it.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.
When updates are made, we will revise the Effective Date at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
CanniCare Wellness
Email: contact@cannicarewellness.com
We will make reasonable efforts to respond to your request in accordance with applicable law.